VoIP Solutions for all Businesses from Small to Enterprise

Transform your business communications with our reliable, feature rich VoIP solutions powered by iClick Online's cutting edge technology.

Trusted by businesses Australia-wide

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Why Choose Our

VoIP Solutions?

We combine enterprise grade technology with our local expertise and support. Our solutions reduce costs while improving communication capabilities, with Australian-based support you can rely on.

Significant Cost Savings

Reduce your phone bills by up to 60% compared to traditional phone systems with unlimited national calls.

Enterprise Features

Access advanced features like call recording, IVR, voicemail-to-email, and video conferencing.

Local Australian Support

Get prompt, knowledgeable support from our Australian-based team when you need it.

Easy Scalability

Add or remove lines instantly as your business grows, with no expensive hardware changes.

Our Solutions

VoIP Services We Provide

Comprehensive VoIP solutions tailored to businesses of all sizes

Cloud PBX Systems

Fully featured business phone systems hosted in the cloud with enterprise-grade reliability and security.

Mobile VoIP Solutions

Seamless mobile integration allowing employees to make/receive calls from anywhere using business numbers.

Call Centre Solutions

Advanced call routing, queue management, and real-time analytics for customer service teams.

SIP Trunking

Connect your existing PBX to our VoIP network for enhanced features and reduced call costs.

Video Conferencing

High-quality video meetings integrated with your phone system for unified communications.

CRM Integrations

Connect your VoIP system with popular CRM platforms for improved customer interactions.

Our Implementation Process

A seamless transition to VoIP with minimal disruption to your business

Step 01

Needs Assessment

We analyse your current setup, call volumes, and business requirements to design the perfect solution.

Step 02

System Design

Our experts configure your VoIP environment including numbers, extensions, and call flows.

Step 03

Testing & Training

We thoroughly test the system and train your team to ensure smooth adoption.

Step 04

Go Live & Support

We manage the transition and provide ongoing support to optimise your VoIP experience.

FAQ's

VoIP Questions
Answered

Common questions about our VoIP solutions.
Need more details? Contact our team.

We recommend a minimum of 100kbps per concurrent call. For most small businesses, a standard broadband connection with 10Mbps upload/download is sufficient. We'll assess your needs during implementation.

Yes, in most cases we can port your existing numbers to our VoIP service. The porting process typically takes 2-10 business days depending on your current provider.

Options include IP phones (we can recommend models), computer softphones, or mobile apps. You may also need a VoIP router for larger installations - we'll advise during setup.

Our VoIP Cloud Online platform offers 99.99% uptime. We implement quality of service (QoS) measures and can set up failover options for mission-critical operations.

We offer 24/7 system monitoring and Australian-based support during business hours. All plans include online support, with premium support options available.

Let’s Build Your
Shopify Site Together

We are passionate about keeping our clients ahead of the technology curve with software solutions that help them operate their businesses smoothly.

Do you have a question or require help on your next project? Just drop us an email, or you can reach us on the below numbers.

Contact Us

Contact Information

info@iclickonline.com.au

03 9123 4553