Despite their success, Rigtec faced a significant challenge with its vast product catalogue. With more than 1,000 unique products, the business struggled to effectively showcase and manage its range to potential customers and partners.

Key issues included:

• Inefficient Order Processing – Orders were handled manually, which was time-consuming and prone to errors. Without automation, the team faced delays and inconsistencies that impacted customer service.
• Limited Product Information – Customers expected detailed product specifications, images, and reviews online, but Rigtec lacked the tools to provide this effectively.

This reduced transparency and hindered purchasing decisions.

iClick partnered with Rigtec to design and implement a cutting-edge custom e-commerce platform tailored to their business needs.

This solution not only modernised their online presence but also delivered a streamlined, user-friendly shopping experience that could scale alongside their growing product range.

Key features included:

• Xero Integration – Full automation of accounting workflows, eliminating manual data entry.
• Stripe Payment Gateway – A secure, global-ready solution that enabled Rigtec to accept online payments with ease, while ensuring compliance and customer trust.

The implementation of this advanced enterprise e-commerce solution has delivered measurable results:

• Increased Revenue – The online platform expanded Rigtec’s reach, driving significant sales growth and opening up new market opportunities.
• Improved Operational Efficiency – Automation through Xero integration and Stripe payments reduced manual input, minimised errors, and accelerated financial reconciliation.
• Enhanced Customer Satisfaction – Customers now enjoy a seamless shopping experience with transparent product information and secure payment options, resulting in positive reviews, repeat business, and referrals.

“I’ve been working with iClick for the past five years, and their support has made a real difference to our business. They developed a custom e-commerce platform that has enhanced our ability to manage products and serve customers.

From streamlined order processing to seamless integration with Xero and Stripe, every feature has delivered excellent results. Thanks to iClick’s bespoke software development expertise, we’ve saved time, reduced errors, and expanded our online sales reach.

They’ve been a reliable and trusted technology partner every step of the way, and I highly recommend them to any business looking for a scalable, future-ready digital solution.”

Mark Webb – CEO, Rigtec Engineering

This project showcases how a well-designed, bespoke software solution can transform operations, enhance efficiency, and generate long-term value.

By reimagining Rigtec Engineering’s digital presence and automating core processes, iClick delivered a future-ready system built for growth.

At iClick, we specialise in custom e-commerce development in Australia and New Zealand, helping businesses unlock efficiency and achieve sustainable success through digital transformation.