Tuki

Description

Tuki Design Co. is a New Zealand-based company specialising in the manufacture of mobility and assistive technology products. With a focus on improving lives through innovation, their team needed a smarter way to manage the complex workflows involved in quoting, production, and delivery.

To streamline their daily operations, iClick developed a custom web-based job management system designed specifically around Tuki’s internal processes. The platform centralises key business functions — including quoting, invoicing, job allocation, time tracking, reporting, and delivery management — into one seamless, easy-to-use system.

Our biggest challenge was ensuring the new system integrated smoothly with Tuki’s existing workflows while remaining simple enough for every team member to use confidently. The final solution achieved exactly that. Sales staff can now generate accurate quotes instantly, convert them into branded invoices, and track each job from start to finish. Managers have access to real-time performance data and detailed reporting, enabling better oversight and decision-making across departments.

The system also supports job progress updates, document uploads, and delivery tracking — ensuring every stage of production is transparent and efficient. By automating manual tasks and connecting departments through one unified platform, Tuki Design has experienced significant improvements in productivity, accuracy, and collaboration.

We continue to host and maintain the system, ensuring stability, performance, and scalability as their operations grow.

This successful collaboration between Tuki Design Co. and iClick showcases how a well-designed, fully customised management platform can transform business efficiency and drive measurable results.